Support

Contact Us

If you have any questions or need technical assistance, please do not hesitate to send us a message and we will try to reply as soon as possible (usually within one working day). Just fill out and submit the contact form below.

If you are our customer and you have a technical question, be sure to include your reference number (Serial or Order number), as well as your 3dsMax and GrowFX version. We will not use this email address for spamming or advertising. Your email will be used only to send replies to your questions.

If you encounter a problem with GrowFX, such as unexpected behavior or crashing, please contact us with the following information:

  • 3ds Max and GrowFX version you are using;
  • A description of the problem - more information here will help us get answers to you faster;
  • System configuration (OS, Processor, RAM, etc);

Note: Fields marked with an asterisk are required.

Select your 3ds Max version:
  • Select your 3ds Max version:
  • 3ds Max 2026 (64-bit)
  • 3ds Max 2025 (64-bit)
  • 3ds Max 2024 (64-bit)
  • 3ds Max 2023 (64-bit)
  • 3ds Max 2022 (64-bit)
  • 3ds Max 2021 (64-bit)
  • 3ds Max 2020 (64-bit)
  • 3ds Max 2019 (64-bit)
  • 3ds Max 2018 (64-bit)
  • 3ds Max 2017 (64-bit)
  • 3ds Max 2016 (64-bit)
  • 3ds Max 2015 or 3ds Max Design 2015 (64-bit)
  • 3ds Max 2014 or 3ds Max Design 2014 (64-bit)
  • 3ds Max 2013 or 3ds Max Design 2013 (32-bit)
  • 3ds Max 2013 or 3ds Max Design 2013 (64-bit)
  • 3ds Max 2012 or 3ds Max Design 2012 (32-bit)
  • 3ds Max 2012 or 3ds Max Design 2012 (64-bit)
  • 3ds Max 2011 or 3ds Max Design 2011 (32-bit)
  • 3ds Max 2011 or 3ds Max Design 2011 (64-bit)
  • 3ds Max 2010 or 3ds Max Design 2010 (32-bit)
  • 3ds Max 2010 or 3ds Max Design 2010 (64-bit)
  • 3ds Max 2009 (32-bit)
  • 3ds Max 2009 (64-bit)
  • 3ds Max 9(2008) (32-bit)
  • 3ds Max 9(2008) (64-bit)
  • 3ds Max 8 (32-bit)
Select your GrowFX version:
  • Select your GrowFX version:
  • GrowFX 2.1.0
  • GrowFX 2.0.1
  • GrowFX 2.0.0
  • GrowFX 1.9.9 SP11
  • GrowFX 1.9.9 SP10
  • GrowFX 1.9.9 SP9
  • GrowFX 1.9.9 SP8
  • GrowFX 1.9.9 SP7
  • GrowFX 1.9.9 SP6
  • GrowFX 1.9.9 SP5
  • GrowFX 1.9.9 SP4
  • GrowFX 1.9.9 SP3
  • GrowFX 1.9.9 SP2
  • GrowFX 1.9.9 SP1
  • GrowFX 1.9.9
  • GrowFX 1.9.8 SP3
  • GrowFX 1.9.8 SP2
  • GrowFX 1.9.8 SP1
  • GrowFX 1.9.8
  • GrowFX 1.9.7
  • GrowFX 1.9.6
  • GrowFX 1.9.5
  • GrowFX 1.9.0
  • GrowFX 1.8.5
  • GrowFX 1.8.0
  • GrowFX 1.7.0
  • GrowFX 1.6.0
  • GrowFX 1.5.0 SP1
Contact us by Email

Technical support: support@exlevel.com

Sales, prices, discounts: sales@exlevel.com

All other non-technical questions: info@exlevel.com

Download demo

Download a Free Trial Copy of GrowFX 2.1.0



Download

Tutorials

Learn how to create any plants with GrowFX.



Read more

Purchase

Buy GrowFX Full version 2.1.0



Buy Now